<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: License Information

License Status

Shows the activation status of this installation of PRTG. Usually, PRTG completes the activation automatically during installation or when you change your license information. Only if PRTG cannot connect directly to the internet, is a manual activation necessary.

For more information, see section Activate the Product.

License Name

Shows the owner of the license that you use for this installation of PRTG, for example ExampleOrganization. License Name, license key, and system ID together build your license information.

You can find the label License Owner in some documents from the Paessler shop. License Owner is the same as License Name, for which you might be asked while installing PRTG or when you change your license key.

License Key

Shows the license key that you use for this installation of PRTG. License Name, license key, and system ID together build your license information.

System ID

The system ID is a fixed value that is automatically assigned to your PRTG installation.

Licensed Edition

Shows the PRTG edition that you use for this installation of PRTG. This determines how many sensors you can use in your monitoring (see below).

Last Update

Shows the date of the last update for this PRTG installation. We recommend that you use the auto-update.

Maintenance until

Shows the expiration date and the days remaining for your active maintenance contract. You can buy maintenance for each PRTG license. With an active maintenance contract, you can download any available updates and use our premium email support.

This information is not visible in Paessler PRTG Enterprise Monitor.

Number of Sensors

Shows the number of sensors you can use in your monitoring with your edition of PRTG. If you reach the limit, PRTG automatically sets each new sensor that you add to a Paused status. To upgrade your license right now, click Need more sensors? Click here to upgrade! to visit our web shop.

Editions that allow an unlimited number of sensors do not restrict the number of possible sensors by license, so you can create sensors until the performance limit is reached. This means that you can use about 10,000 sensors per PRTG core server (depending on your system's performance, sensors, and scanning intervals).

For more information, see section System Requirements.

Activation Type

Define how you want to validate and activate your license:

• Automatic (online activation with optional HTTP proxy): PRTG connects to the activation server and validates your license. The license is activated automatically. For automatic activation, the PRTG core server system must have internet access.
• Manual (offline activation): Choose manual activation if the PRTG core server system has no access to the internet and cannot connect to activation.paessler.com.
  This is the default selection if the PRTG core server system is offline.

License Name

Enter the License Name that you have received from us, the Paessler AG. It must exactly match. To avoid typing errors, copy and paste the License Name.

You can find the label License Owner in some documents from the Paessler shop. License Owner is the same as License Name, for which you might be asked while installing PRTG or when you change your license key.

License Key

Enter the license key you have received from us, the Paessler AG. To avoid typing errors, copy and paste the License Key. It must exactly match your license key.

System ID

This field shows the system ID, a fixed value assigned to your PRTG installation.

This setting is for your information only. You cannot change it.

Use Proxy Server

We recommend that you use PRTG with a direct internet connection. However, if you need to use a proxy, you can configure the relevant settings here. Choose between:

• No, use direct connection to the internet (default): Do not use a proxy. Use this setting if a direct internet connection to the PRTG core server system is available.
• Yes, in our network a proxy is mandatory: Define proxy settings below.

Proxy settings are valid for auto-update, activating the product, obtaining Geo Maps tiles, and for sending out HTTP, push, and SMS text message notifications.

Proxy Server

This setting is only visible if you enable Yes, in our network a proxy is mandatory above. Enter the address of the proxy server that you use for outbound connections. Enter a valid address.

Port

This setting is only visible if you enable Yes, in our network a proxy is mandatory above. Enter the port number of the proxy server that you use for outbound connections. Enter an integer value.

Use Proxy Credentials

This setting is only visible if you enable Yes, in our network a proxy is mandatory above. Determine whether the proxy server needs credentials or not:

• No, there are no credentials necessary: Do not use credentials for proxy connections.
• Yes, the proxy server requires credentials: Define credentials (username and password) below.

User

This setting is only visible if you enable Yes, the proxy server requires credentials above. Enter a user name for proxy authentication. Enter a string.

Password

This setting is only visible if you enable Yes, the proxy server requires credentials above. Enter a password for proxy authentication. Enter a string.